Cameron Highlands

Its been really crazy this past few days in Cameron Highlands. The crowd, the jam and the noise. Imagine a 4 km road from Kea Farm to Brinchang which normally takes you 10 minutes, can take you 1 hour. Cameron Highlands is the much sought after holiday destination for those seeking to escape the heat in lowland.

However we often read how people complain about the dirty tourist destinations in Malaysia. The latest one was the Beaches in Penang. The blame of course fell to the local authorities. Its the people who is to be blamed. These past few days I saw a mother just dumping her child's soiled diaper in the drain whereas there was a rubbish bin just a few steps away. The other day I saw somebody just wind down the wind screen, throw out a large plastic bag which looked like it had 5-6 styrofoam containers into the drain while the car was moving. And people got the cool cheek to complain about dirty holiday destination.

Same goes with hotels. They are the ones who trash the hotel, they are the ones to complain the hotel is not well maintained or clean.

To know more about Cameron Highlands, please click here Cameron Highlands

Simple way of stopping wobbly tables

null

If you are like me. I hate seeing pieces of servittes, paper or coasters placed under my restaurant tables, so as it doesn’t wobble. Use this simple and effective method. Slice wine corks and place them below the legs of wobbling table. Your table won't be wobbly, won't have unsightly paper sticking out from under it and your guest will be happy to enjoy their meal. Customer satisfaction is another good marketing strategy. Keep some on standby.

Customer Service Ideas- Building happy customers

How I use and interpret the Art of War

Leading by example
"At the critical moment, the leader of an army acts like one who has climbed up a height and then kicks away the ladder behind him. He carries his men deep into hostile territory before he shows his hand. " Chapter 11. THE NINE SITUATIONS verse 8

Few days ago, I was watching Battles BC on the History Channel. This time they were showing Caesar's battle with the Gauls. Towards the end of the battle, it looked like Rome was going to lose the campaign. They were attacked from both sides. Then Caesar put on his red cloak and when into battle with reinforcements. Seeing their comander fighting alongside with them with his distinguished red cloak, the Roman army had renewed strength and fought hard. They managed to win the battle. This concept can be used in today's management system. When your area is busy or staff have difficult situation, the staff will be happy to see their manager working alongside them. Not standing around giving orders. I have found that this motivates them to give their best. It also helps when you need to reprimand them for a mistake they have done. The employee will know that you want only for them to improve their performance.

"Regard your soldiers as your children, and they will follow you into the deepest valleys; look upon them as your own beloved sons, and they will stand by you even unto death. "Chapter 10. TERRAIN verse 25


For more insights on How I use The Art of War, click here How I use and interpret Sun Tzu’s Art of War

Restoran Hartini, Section 10, Shah Alam, Selangor

There's a place I like to eat when I'm in Shah Alam. I was there a few days ago. This place serves Nasi Campur. What is good about this place is that there is a lot of different varities of food to choose from. The buffet line is about 12 feet long.Even the sambal and ulam, there is six different variety each. My favourite is the Siput Sedut but this time somebody beat me to it. If you are going there, go early cause the place is normally packed with the staff from the surrounding companies.